Effective Date: May 14, 2025
The template has been released!
1. Acceptance of Terms
By choosing to receive text message communications from C.L. Burks Construction (“Company,” “we,” “our”), you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not opt in to SMS communications.
2. Description of SMS Service
We use SMS messaging solely to support service-related and project communication, including:
- Status updates on roofing projects
- Appointment reminders and confirmations
- Service scheduling
- Customer service responses
We do not send promotional or marketing texts.
3. Message Frequency
Message frequency varies depending on your individual project and service schedule.
4. Opt-In and Consent
You may opt in by:
- Providing verbal or written consent
- Checking a box on a form (paper or digital)
- Confirming via reply to an initial message
Message and data rates may apply depending on your mobile provider.
5. Opt-Out
To opt out of receiving SMS messages at any time, reply with STOP. You may also contact us directly at:
Customer Support: (800) 969-2875
Mailing Address: 1640 Redi Rd, Cumming, GA 30040
Email: info@clburks.com.
6.Message Delivery
We are not responsible for delays or failures in message delivery caused by mobile carriers or third-party services. Messaging is supported via SalesMessage.com, a third-party communication platform.
7. Changes to Terms
We reserve the right to modify these terms at any time. Continued participation in our SMS program after changes indicates your acceptance of the updated terms.
1. Information We Collect
We collect the following types of information when you opt in to receive SMS messages:
- Name and contact information (phone number, email)
- Project address and service details
- SMS communication records (sent/received messages)
- Customer service notes and interaction history
2. Purpose of SMS Use
We use your data exclusively to:
- Send project and service updates
- Coordinate scheduling and appointments
- Communicate service-related information
We do not use your phone number for marketing or advertising purposes via SMS.
3. Third-Party Providers
We use SalesMessage.com to deliver and manage text message communications. Your information may be processed through this platform solely for the purposes listed above.
We do not sell, rent, or share your personal data with other third parties, except:
- As necessary to complete your project (e.g., with subcontractors)
- As required by law or legal request
4. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, misuse, or disclosure.
5. Data Retention
We retain your communication records for as long as necessary to fulfill the purpose of service communication or to comply with legal obligations.
6. Your Rights
You have the right to:
- Access or correct your personal information
- Revoke SMS consent at any time by replying STOP
- Request data deletion by contacting our office
7. Contact Information
For questions or requests related to this policy:
C.L. Burks Construction
1640 Redi Rd, Cumming, GA 30040
Customer Support: (800) 969-2875
Email: info@clburks.com
